Are you moving into a new place? To make the transition smoother, ensure sure your water and electrical connections are in place. However, if you are relocating to Abu Dhabi, this process may be much more straightforward. The government has integrated the two processes – signing a lease contract and receiving an electricity and water connection – to make the procedure easier for prospective tenants in the Emirate.
So, if you’re moving to Abu Dhabi, here’s all you need to know about getting an electricity and water connection.
How does one get a water and electricity connection in Abu Dhabi?
Your landlord is required to register your lease contract once you have signed it. The Abu Dhabi Distribution Company (ADDC), which manages utility services in the Emirate, will be notified as soon as the process is completed, and you will be given a water and electricity account and connection. The new account is created under the same name as the tenancy contract, and it can take up to 48 hours to complete.
ADDC will send you an SMS and an email once the connection has been established.
Does one need to pay a fee to activate the electricity and water connection?
While there is no fee to establish the connection, you will be required to pay a Dh1,000 security deposit or “insurance sum,” which will be included in your first bill. This payment is refundable and will be repaid to the consumer when the account is closed.
As a result, the water and power connections are set up for you immediately. After the account has been set up for a month, you should receive the first bill from ADDC.
Also Read: How to cancel all accounts before leaving the UAE?
How does one set up an online account with ADDC?
Having an ADDC online account is one of the most convenient methods to monitor your monthly bills, track your usage, and manage your account information. This is not required, and you can always check your monthly invoices through your email.
You must complete the following steps to create your ADDC online account:
- Go to https://www.addc.ae/en-us/residential/pages/activationresidential.aspx
- Enter your ADDC account number, which can be found on your power bill. After that, select ‘Send me a pin code.’ A four-digit password will be sent to your registered mobile number through SMS.
- Click proceed after entering the four-digit password sent to your registered mobile number.
- For your ADDC account, create a username and password. Your own dashboard will then show you the specifics of your account.
How can one pay my utility bill in Abu Dhabi?
You can pay bills online with a credit or debit card using the account you created on www.addc.ae. You can also pay your power and water bills using the following methods:
Set up autopay with ADDC
Setting up an ‘autopay’ option with ADDC is a simple method to ensure that your payments are always paid on time. In your online account, input your debit or credit card information and select the ‘autopay’ option. Then, for each month, choose the date on which the payment should be completed.
According to ADDC, the service accepts all GCC-issued debit and credit cards.
ADDC app
You can also use the ‘ADDC’ app, which is available for both Apple and Android devices, to pay your bill.
Call 800 2332
Your bill can also be paid over the phone. When you choose to pay your bill, you will be connected to an IVR (Interactive Voice Response) system where you can input your account number and credit card information.
