The ‘Dubai REST’ mobile application is a valuable tool for individuals seeking to rent, buy, or sell property in Dubai. It offers a range of services, from easily obtaining the Ejari certificate to connecting with licensed brokers.
Created by the Dubai Land Department (DLD), this app serves as a comprehensive platform for all real estate needs in Dubai. It is compatible with both Apple and Android devices, ensuring accessibility for a wide range of users.
With the ‘Dubai REST’ app, users can effortlessly navigate the complex process of property transactions. Whether you are a tenant looking to secure an Ejari certificate or a buyer/seller in search of licensed brokers, this application streamlines the entire experience.
By utilizing this innovative mobile tool, individuals can save time and effort, as it provides a centralized hub for all real estate services. The ‘Dubai REST’ app is designed to simplify the property market, making it more accessible and user-friendly for everyone involved.
Services on Dubai REST for tenants
For tenants who are currently searching for new homes or renewing their lease contracts, we present a range of services that can greatly facilitate the process of renting and living in Dubai. These services aim to enhance your experience and ensure a seamless transition into your new home.
1. House hunting? Look for licensed real estate companies
If you are currently searching for a house in Dubai, you can easily locate licensed real estate offices in the city by utilizing the convenient ‘Dubai Brokers’ services on the Dubai Rest app.
Moreover, you have the opportunity to assess the classification of the company or brokerage through the Dubai Land Department (DLD). The DLD categorizes these entities into gold, silver, bronze, and general categories.
The classification process employed by the Dubai Land Department is based on a comprehensive points system. This system takes into account various factors such as the number of completed transactions, the company’s adherence to legal requirements, and the achievement of Emriatisation targets. Similarly, agents are assigned a rating on a five-star scale, enabling you to determine whether the agent you are dealing with possesses a reliable track record in Dubai.
Furthermore, you can easily access the contact details of the company, the real estate registration certificate, and information about the brokers employed by the firm.
By utilizing the ‘Dubai Brokers’ services on the Dubai Rest app, you can streamline your house-hunting process in Dubai and ensure that you are dealing with reputable and trustworthy real estate professionals.
2. Complete your Ejari registration and renewal
This service offers customers the convenience of applying for or renewing an Ejari contract online.
Once you have signed a rental agreement, it is essential to apply for an Ejari. This registration is necessary to obtain essential services such as Dubai Electricity and Water (Dewa), internet, television, landline connection, and even for sponsoring your family’s visa. Both the tenant and landlord share the responsibility of registering Ejari after signing the tenancy contract. However, it is the tenant who completes the process and incurs the associated costs.
Furthermore, when it comes to renewing the Ejari, the tenant is obligated to pay the fee, unless the lease agreement specifies otherwise.
3. Find out if your rent might increase – Rental Index
Is your lease contract up for renewal? Are you concerned about the possibility of your landlord raising the rent on your apartment or villa?
Introducing the Rental Index, an innovative online service available through our app that aims to simplify the renting process for tenants in the emirate.
This service provides tenants with a clear understanding of the potential rent increase they may face when renewing their contract.
By utilizing the Rental Index, you can access valuable information such as the current rent increase guidelines in Dubai, the prevailing rental rates in your specific area for your particular type of unit (whether it be a one-bedroom, studio, villa, etc.), and the maximum allowable increase in rent.
Depending on the current rental rate you are paying, your landlord may be entitled to increase the rent by either 5, 10, or 15 percent. However, it is important to note that if the landlord attempts to raise the rent beyond the limit set by the Rental Index, or if they are not permitted to increase the rent at all, you have the option to seek assistance from the Rental Dispute Centre (RDC) at DLD.
4. Download the Ejari certificate
If you wish to have a verified digital copy of your Ejari on your phone, you can easily download the certificate using the app.
The Ejari certificate, which serves as your registered tenancy contract in Dubai, is an essential document that all tenants in the Emirate must possess. It is mandatory to register it through the Ejari system. Having a digital copy of this certificate can prove to be immensely beneficial when applying for various government services. For instance, it can streamline the process of applying for your family’s residence visa or requesting an electricity and water connection.
5. Conduct a background check on your landlord – ‘Rental Good Conduct (RGC) certificate’
If you are considering moving into a new house, it is essential to investigate your potential landlord’s track record and determine whether they have received numerous complaints from previous tenants.
The Rental Good Conduct (RGC) Certificate, as stated by DLD, allows both parties involved in the lease contract to inquire about each other with their consent. This service plays a crucial role in fostering trust between tenants and landlords, ultimately reducing conflicts between them. Fortunately, the entire process can be conveniently completed online, although you will require specific information from your landlord to access this service.
Services on Dubai REST for potential investors
1. Interested in buying property? Find all the licensed real estate brokers, approved developers in Dubai
If you are ready to embark on your real estate investment journey in Dubai, here is the app to assist you every step of the way. By providing a comprehensive list of licensed brokers and approved property developers, the aim is to empower the user to make informed and successful investment decisions.
To connect with a real estate agent or brokerage, simply open the app and navigate to the ‘Dubai Brokers’ section. There, you will discover a wealth of licensed real estate brokers operating in the emirate.
Furthermore, the app allows you to refine your search by selecting specific categories such as lease brokers, sale brokers, or mortgage brokers, depending on your unique financing requirements.
If you have a particular area in mind where you wish to invest, you can easily input your desired location and discover the brokers who currently have listings in that area. Whether you are interested in apartments or villas in Dubai Marina or Palm Jumeirah, our app will provide you with a curated list of top brokers who are actively involved in those locations.
2. Looking for off-plan properties? Find them on the ‘Smart Investment Map’
The Smart Investment Map (SIM) enables real estate investors to effortlessly locate ongoing off-plan projects in Dubai. This innovative tool presents an interactive map that showcases the abundance of off-plan properties available for investment in any desired area. SIM serves as a reliable and comprehensive source of information, catering to the needs of owners, brokers, developers, investors, and management companies alike. With SIM, the process of identifying lucrative investment opportunities becomes seamless and efficient.
3. Register for the ‘Green List’ to know about upcoming offers on the property
If you are interested in buying or selling property in Dubai and would like to receive calls from property brokers and agents, you have the option to register your mobile number on the ‘Green List’ within the app. By doing so, you can conveniently stay updated on any offers that align with your investment requirements.
Services on Dubai REST for property owners/investors
1. Invested in a property that is still under construction? Track its progress on your phone
The service ‘Project Status Inquiry (Mashrooi)’, which translates to ‘My Project’ in Arabic, offers customers the ability to monitor the progress and details of an ongoing real estate project in Dubai.
To track the progress, simply enter the project name or number into the app. From there, you will gain access to valuable information including the project’s completion stage, progress photos, and inspection reports.
With this convenient tool, customers can stay informed and engaged with their real estate investment, ensuring transparency and peace of mind throughout the project’s development.
2. Find out the status of an existing property – ‘Property Status Inquiry’
If you are considering investing in a completed property, it is advisable to inquire about its status. By utilizing the ‘property status inquiry’ service, you can obtain essential information such as whether the property is mortgaged, its size, and the floor plan.
To access the official details of the property from the Dubai Land Department (DLD), simply provide the MAKANI number, municipality number, or land number when using the service. This will enable you to make informed decisions regarding your investment.
3. Have multiple properties? Keep track through the ‘my listings’
For investors with multiple properties, the Dubai Land Department offers a convenient solution to keep their property portfolio constantly updated. With the feature called ‘My Listings’, you have the ability to effortlessly update your property details or the Emirates ID information associated with your owned property. Moreover, you can easily access information about properties listed for rent or sale, and even remove any of your properties from the listing if desired. This streamlined process ensures that your property portfolio remains accurate and well-managed.
4. Check the expected service charge on your property and pay for it online
Service charges or homeowners’ fees are costs that investors must consider as part of their investment. This index allows you to inquire about the approved service charges for the property, which can be conveniently paid through the ‘Mollak’ service. By utilizing the Mollak service, transparency is ensured, and potential disagreements or conflicts between property owners, developers, or management companies are minimized.
5. Need to increase rent because of special upgrades you have invested in? Apply for ‘Rental Valuation’
For property owners who have provided additional services to their tenants and wish to increase the rent to cover costs, the Dubai Land Department offers the option to apply for a ‘rent valuation’ certificate.
The rent valuation service, as stated by the DLD, enables customers to request a valuation of the rent for their real estate unit. Both landlords and tenants can conveniently apply for this service online through the user-friendly ‘Dubai Rest’ app.
