Are you interested in using the Metro or bus but are unclear about your Nol card’s balance? If there isn’t a Nol card machine nearby, you can recharge your card or check the balance online using the RTA Dubai app or the RTA website, rta.ae.
All Nol cards—aside from the “red ticket,” which is a single-use card—are serviceable.
How to check your Nol card balance online
It is simple to check the amount you have stored on your Nol card. the following steps:
- Go to https://www.rta.ae/ and select the ‘Check Nol balance’ box on the home page.
- Type the ID for the Nol tag. Your Nol card’s back has a 10-digit number printed on it that serves as the Nol tag ID.
- After that, press the “Search” button.
- You may see the balance, pending credit, and expiration date of your Nol card. The amount you have put into your card through an online transaction but have not yet authorized is referred to as the “pending credit.” By entering your card in a top-up machine at a bus stop, a public parking meter, or a Metro Gate, you can activate this balance.
It’s also crucial to keep in mind that the online summary’s balance may not reflect transactions that happened during the previous 48 hours, according to RTA.
Where does one find Nol card top-up machines?
Several bus stops have solar-powered Nol card top-up machines, according to RTA. Visit the following RTA link to learn the locations of bus stations with top-up machines: https://www.rta.ae/wps/portal/rta/ae/home/about-rta/contactus#findus
How to recharge your Nol card online
It is crucial to recharge your Nol card a day or a few hours in advance because it could take some time for the money to appear on the card.
The RTA website and app only allow for a maximum top-up of Dh150. Here are the quick steps for recharging your card on the RTA website:
- Visit this link to top up the Nol card: https://www.rta.ae/wps/portal/rta/ae/public-transport/nol/topup-nol?lang=en
- Type in your email address and the Nol tag ID. Select the amount by clicking the captcha. These are your choices:
- Dh30
- Dh40
- Dh50
- Dh100
- Dh150
- After that, select “Next” to accept the Terms and Conditions.
- Press the “Confirm” button.
- After that, you’ll be taken to a digital payment platform. You have the option of paying with a credit card, debit card, or even through net banking with the information from your UAE bank account.
- Next, input your card or bank account information, email address, and mobile number before clicking the “pay” option.
- After the transaction has been completed, you will get an email and SMS confirming that your Nol Card has been successfully recharged.
Through ‘RTA Dubai’ App
- Open the app after downloading it from the Google Play Store or Apple App Store.
- Locate the “Public Transportation Users” area by scrolling down and selecting the blue “top up” button.
- Type in your email address, choose the top-up amount, then enter the Nol tag ID.
- Then press the “pay” button. You can enter your credit card information or pay with Apple or Samsung Pay.
According to RTA, it will take 45 minutes to four hours for the balance to appear on the card after you have made the payment and got the SMS confirmation.
Swiping the Nol card on the Metro Gate will activate it. Once you tap the card on the Nol card reader, the remaining amount and any outstanding credit will be deducted.
Another choice is to enter the card into the slot for five to ten seconds at a public parking meter or at a top-up machine at a bus stop to activate the Nol card. It will take between 45 and 4 hours for the card to update with the balance.
Also Read: Everything you need to know about using the Plam Monorail with a Nol card
